Delivery & Returns
All orders are made to order and dispatched within 3 working days at busy times please allow up to 7 working days.
If you need your order urgently please email email@example.com to see if this is possible.
All UK orders are sent using Royal Mail Service, 1st Class signed for service.
With Love Beckie can’t take responsibility for delayed orders once they have been dispatched.
Currently we only offer postage to the UK. If you live outside the UK and would like to order, please email firstname.lastname@example.org first.
Here at With Love Beckie we want you to be happy with your order. If this is not the case, please contact us within 14 days.
- Please email email@example.com with your full name, order number.
- All returns must include a copy of your proof of purchase or the order number, so we know who to refund.
- All returns must be returned unworn, undamaged and returned in the same condition and packaging they arrived in.
- You will be issued a refund by the same method of payment within 7 days of your return being received. We will be unable to refund the postage and packaging costs.
- Due to hygiene reasons earrings can’t be returned.
- Bespoke and personalised pieces can’t be returned.
- The return postage is the responsibility of the customer. We advise using signed for service.
- If your order is returned damaged or shows signs of wear, we are unable to accept this. All items must be returned in a resalable condition.
- Please ensure you have entered the full and correct delivery address when placing your order. With Love Beckie can’t be responsible for orders with incorrect delivery details. If you provide enter an incorrect delivery address, we are not liable if the items then goes missing. If the order is then returned to us your will be responsible for any redelivery costs.
- If you are placing an order to a work address, we strongly advise you use the tracking shipping option. We are not liable for missing orders that are delivered to an address where other people have access to you mail.
Unfortunately we are unable to offer exchanges at this time.
Orders can be cancelled or amended within 24 hours if your order hasn’t been started. Please email firstname.lastname@example.org if you need to make changes to your order.