How will my order arrive? All Sterling Silver Jewellery (Bracelets, Necklaces, Rings & Earrings will come packaged in their own organza bags. All Wish Strings will come presented on their own inspirational card and packaged in cellophane packaging.
Can the Sterling Silver Bracelets be made to measure?
Yes, every adult Bracelet is made to the standard length of 7 inches, using strong stretch elastic. If you require a different size please email email@example.com before ordering
Can I get matching Adult and Children Bracelets?
Yes, please email firstname.lastname@example.org and I will do my best to help with your request.
Can I cancel my order? Orders can be cancelled or amended within 24 hours of placing the order, if your order hasn’t been started. Please email email@example.com if you need to make changes to your order.
What do I do if my order doesn’t arrive? Under the unlikely circumstance that your order doesn't arrive, please contact email firstname.lastname@example.org
What do I do if my order arrives faulty? All our orders are handmade to order, with love and care and are carefully checked before packaging. In the unlikely event that your order has arrived faulty/damaged, please contact us within 48 hours of receiving it. Please email email@example.com with your full name, email address, order number and attach an image(s) of the item.